INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What is SochMart?
SochMart is an e-commerce website that offers a wide range of products, including fashion, lifestyle, and electronics.
How do I contact SochMart?
You can contact us through our website, phone, or email. Our customer service team is available to assist you 24/7.
How do I know if my order has been shipped?
You will receive an email notification when your order has shipped.
Can I cancel or change my order after it’s been shipped?
Please contact our customer service team as soon as possible if you need to cancel or make changes to your order. We will do our best to accommodate changes, but please note that we may not be able to make changes once an order has shipped.
How do I know if my order is eligible for free shipping?
We offer free shipping on orders above a certain amount. Please see our shipping policy for details.
Can I use multiple promo codes on a single order?
No, only one promo code can be used per order.
INFORMATION ABOUT US
